Frequently Asked Questions
SECURITY SYSTEMS
- If my security alarm is activated, how long will it take before the authorities gets here?
- Arrival times vary according to location and traffic conditions, however the industry standard is approximately twenty minutes and most companies achieve this.
- What if my phone line is cut?
- Pacific Fire & Security Inc. offers "wireless" options for monitoring. If your telephone line is cut, using Dual Path technology, the signal from your alarm will be carried by either a radio signal or a cellular signal to the Central Monitoring Station.
- Why should I choose Pacific Fire & Security Inc. monitored service?
- We offer U.L. monitoring providing 24 hour, 365 day a year protection along with ensuring the correct response to each and every emergency. Without back-to-base monitoring, an alarm relies on neighbors and passers-by to act quickly in case of emergency. More often than not, people ignore these alarms altogether and the consequences can be devastating. Pacific Fire & Security Inc U.L. monitoring monitors every alarm we install so you have peace of mind all day, every day of the year.
- What happens if my security alarm is activated?
- When your security alarm system is installed, a Pacific Fire & Security Inc. consultant will sit down with you and discuss a personalized response plan should your alarm activate. Whether the alarm is for fire, burglary, medical or personal injury a customized response plan will be in place for every situation.
- If the power goes off, will my alarm still work?
- Yes, in case of a power loss, the back-up battery will activate to maintain your alarm protection for several hours. In the event your battery is low, a low battery signal will be sent to the monitoring station so you can be notified.
- Will I get a discount on my business insurance?
- Most insurance companies offer business owners a discount of up to 15% with monitored security systems. Check with your insurance agent.
